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Guide

How to run a salary-deducted staff loan scheme

A staff loan scheme lets employees borrow from their employer and repay through payroll. Done well it keeps good people, spares them from expensive credit and costs the employer little. Done badly it becomes a pile of spreadsheets, a few unpaid balances nobody owns, and arguments about who agreed what. This guide walks through one loan from request to the last repayment, and the controls that keep a scheme healthy.

Why employers run staff loan schemes

Employees often need money in lumps: school fees, rent deposits, a medical bill, a plot of land. A loan from the employer is usually cheaper and quicker than the alternatives, and repaying through payroll is easier than chasing instalments. For the employer the return is loyalty and fewer emergency requests for salary advances.

The trade-off is real. The employer takes the credit risk, carries the administration, and has to be fair and consistent between employees. A scheme is only worth running if those three things are handled on purpose.

The path of one loan

Every loan, whatever it is for, should follow the same path. Writing the path down is most of the work.

  1. Request. The employee asks for an amount over a number of months, for a stated purpose, in one place that keeps a record.
  2. Eligibility check. Before anyone spends time on it, check the rules: employment status, probation, warnings, how much of take-home pay is already committed, and the ceiling for that kind of loan.
  3. Approval. The request goes through the people your policy names, in order. Each decision is recorded with who made it and when.
  4. Terms accepted. The borrower sees what the loan will cost: the monthly deduction, the rate, the total interest and the total to repay, and accepts those exact terms.
  5. Payout. Finance releases the money. Approving a loan and paying it should be different people.
  6. Repayment. Each month the instalment is deducted through payroll, from a list that is produced for payroll and checked afterwards.
  7. Close. The loan ends when the balance reaches zero, or earlier by repaying early, or when the borrower leaves and the balance is settled.

Where schemes go wrong

  • Several versions of the spreadsheet, and nobody is sure which one is current.
  • Approval by email or a chat message, with no record of who said yes.
  • Loans that the borrower's pay cannot support, because the existing deductions were not counted.
  • Deductions that payroll misses or gets wrong, and nobody notices for months.
  • Leavers whose balance is forgotten until it is too late to recover.
  • No single owner: HR thinks finance has it, finance thinks HR has it.

Controls that matter most

  • Separate the people who approve from the person who pays out.
  • Record every decision, and keep the record where nobody can edit it afterwards.
  • Cap the total of all deductions as a share of take-home pay, not only each loan on its own.
  • Reconcile every pay cycle: compare what payroll should have deducted with what it did.
  • Decide in advance what happens to a loan when the borrower leaves.
  • Name one owner for the scheme, even if several people do the work.

Before you start

Write the policy first. Our staff loan policy checklist lists the decisions to make, in the order they come up. And check the legal limits that apply to deductions from wages and to charging interest with your own lawyer before you publish the policy: they depend on your contracts and your sector, and this guide cannot settle them for you.

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